Frequently Asked Questions
Let's take a moment to go over some details
FAQ
How Do I Book a Picnic?
First you will decide on your package. These offer different immersion options and customization. Once you decide on a package you have the option to pick a theme or customize a theme. You'll go the Contact Page and inquire about your preferences. You'll be sent a questionnaire to fill out. Once we have received that we will schedule a phone call, you'll fill out a contract and put down a deposit and then the rest is on us! You just show up with your guest or guests on the day and time we have agreed on and enjoy your event! Feel free to reach out through any of our social platforms, by phone or email if you have any questions regarding booking!
What are the Location Options?
We understand how certain locations hold a special memory or place in your heart, so if a location is important to you, we will do everything to make it happen! We can set up in public parks, backyards, in your home, and on beaches. We are based in Mattawan, MI and have scouted out picturesque locations and are happy to work with you to find the best spot! Sometimes permits are required and picnic alterations must be made to adhere to local laws and polices, but we will discuss that in depth during the booking process. We also travel to surrounding areas. Travel fees will apply depending on location..
Do you Provide Food?
We are experts at décor and crafting immersive luxury experiences, but that is our forte. Food and beverage? Not so much. We are confident in leaving that to the professionals. We do however have a preferred vendor list we will share with you upon booking so you can indulge in delectable treats if you so choose with them. You are also welcome to bring any of your own food and drink.
So, Alcohol is Allowed?
Yes and also no. If you are partaking in a picnic at a private residence anything goes! However, public parks and beaches have strict rules regarding alcohol and I must encourage you to abide by those rules. I am happy to provide you with vendors that offer delicious mocktail beverages for you to enjoy!
What Should I be Prepared to Bring?
Any food and drink, and any activity you may want to do that I am not providing, most importantly, yourselves! Along with the set up itself I will provide water bottles for you and your guests, as well as trash bags.
Why Do you Provide Trash Bags if Tear Down is Included?
I admittedly find a lot of joy in a thoroughly loved and used picnic set up at the end of your event. However, I do have a responsibility to myself and my team to keep us healthy and safe. Excessive food clean up and open bottles and containers can be a hazard. Food and beverage waste should be collected in the bags provided but no other clean up is required! We will take care of dishes, napkins, tear down, and disposal of the trash bag. If you do wish for us to do complete clean up and tear down, there is an additional fee so proper sanitation equipment can be purchased, as well as for the added clean up time
What if it Rains?
We all know the weather man can get it wrong! And we understand the disappointment this causes when a day you were eager to arrive falls through. We have two options if this were to occur. When you book we will try to decide on an alternate INDOOR location as a backup plan. We understand not everyone has this option so if you don't have a good indoor location, or you would prefer to wait, you will have the ability to reschedule your picnic up to a year post your booking with no added fees.
What is your Cancellation Policy?
We all know life happens. If you must cancel your event you will be reimbursed all but your deposit as long as you cancel 3 days prior to your scheduled event. If less than 3 days notice you may be contractually obligated to pay our fee in full. We will always do our best to work with you to find and alternate time or day, or reimburse you if possible.
What Should I Wear?
Anything you want! Our themes are doused in whimsy and wonder so you should feel free to express yourself however you are most comfortable! For some that may be sun dresses, evening gowns, or era appropriate attire, for others it's jeans and a T-shirt. The most important thing is you show up as yourself .
How Many Guests Can I Have?
Typically the average we serve is 4-8 guests at a time. However, we can accommodate up to 25 people in most public settings before having to request a special permit. Whether private or public, if you have more than 10 guests there is special large event pricing. We will send you a quote before booking for your approval. There will also be a required 2 week or more waiting period for your booking date so we can obtain and special order all required and custom materials.
Can I Use You to Host a Larger Gathering or Event?
We would love to be a part of a grand gathering such as a micro wedding, family gathering, a large bridal or baby shower, team building, or community event! Contact us for special pricing and to go over details.
Can I Add a Guest Last Minute
The more the merrier! We do request at least 7 days to accommodate a last minute addition and the additional guest fee will be due at that time. If it is less than that we will do our absolute best, but there are no guarantees for accommodation.